Archive for SilverSHielD KB

Making SilverSHielD and WebDrive work together

If you are a WebDrive user, you may have experienced problems connecting to your SilverSHielD server.

Seems like WebDrive tries to use compression in the authentication phase, even when compression is not enabled in the specific WebDrive’s SFTP profile.

So, in order to solve this strange situation, the only thing you can do is enabling Z-Compression on your SilverSHielD server. Doing so will allow WebDrive to connect without any difficulty.

SilverSHielD’s configuration files location on disk

Depending on the operating system, you can find your SilverSHielD configuration files in different locations (by default).

If you’re running Windows XP or 2003 they are in:

C:\Documents and Settings\All Users\Application Data\SilverSHielD\

If you’re running Windows Vista, 2008, 7, 2012 or 8 they are in:

C:\ProgramData\SilverSHielD\

Read more

Number of concurrent connections

The number of concurrent connections SilverSHielD can accept varies depending on the SilverSHielD version you are running:

  • If you’re running the free version (only for personal use) SilverSHielD will only accept up to 3 concurrent connections coming from a single (1) IP address at a time
  • If you’re running a licensed version (non-personal use allowed) then there is no hard-coded limit to the number of concurrent connections it can accept, but it is possible to set a limit via Management Console, and of course you will also need to keep into account the performance limits of your hardware

Mapping a user’s home directory to a network share

By design SilverSHielD only accepts local folders (folders located in local logical volumes) as user’s root folder.

Thus, for example:

  • D:\MySFTP\MyUserData is a valid root folder
  • \\sftpdata.mycompany.loc\MyUserData is not a valid root folder

Some users have reported the need to map SilverSHielD users’ root folders to a shared folder located elsewhere on the network (for example on a file server, a NAS or a SAN). Read more