Tag Archive for cisco

Configuring SilverSHielD to backup your Cisco UC

By default Cisco Unified Communication Manager (CUCM) negotiates SFTP protocol version 4 (four) upon connecting to SilverSHielD; however, the use of such protocol version may lead to CUCM being unable to handle the response to the GetAttributes command and eventually the backup may fail.

In order to perform a full and clean backup, the best option is to force CUCM to use the SFTPv3 protocol. This can be done by configuring the proper option in SilverSHielD as shown in the image here below. Read more