By design SilverSHielD only accepts local folders (folders located in local logical volumes) as user’s root folder.

Thus, for example:

• D:\MySFTP\MyUserData is a valid root folder
• \\sftpdata.mycompany.loc\MyUserData is not a valid root folder

Some users have reported the need to map SilverSHielD users’ root folders to a shared folder located elsewhere on the network (for example on a file server, a NAS or a SAN). Read more