Tag Archive for silvershield

Configuring SilverSHielD to backup your Cisco UC

By default Cisco Unified Communication Manager (CUCM) negotiates SFTP protocol version 4 (four) upon connecting to SilverSHielD; however, the use of such protocol version may lead to CUCM being unable to handle the response to the GetAttributes command and eventually the backup may fail.

In order to perform a full and clean backup, the best option is to force CUCM to use the SFTPv3 protocol. This can be done by configuring the proper option in SilverSHielD as shown in the image here below. Read more

How to make SilverSHielD PCI-compliant

Some of our customers operating in specific verticals (especially in the financial sector) need their SSH/SFTP to be PCI compliant.

With SilverSHielD this is just a matter of how you configure it.

In fact, the PCI compliance test performs checks to identify whether or not certain “weak” encryption algorithms are supported. If they are, the test fails.

Therefore you need to disable such weak algorithms, and to do so you have to use the Expert Settings panel. Read more

Making SilverSHielD and WebDrive work together

If you are a WebDrive user, you may have experienced problems connecting to your SilverSHielD server.

Seems like WebDrive tries to use compression in the authentication phase, even when compression is not enabled in the specific WebDrive’s SFTP profile.

So, in order to solve this strange situation, the only thing you can do is enabling Z-Compression on your SilverSHielD server. Doing so will allow WebDrive to connect without any difficulty.

SilverSHielD’s configuration files location on disk

Depending on the operating system, you can find your SilverSHielD configuration files in different locations (by default).

If you’re running Windows XP or 2003 they are in:

C:\Documents and Settings\All Users\Application Data\SilverSHielD\

If you’re running Windows Vista, 2008, 7, 2012 or 8 they are in:

C:\ProgramData\SilverSHielD\

Read more

Number of concurrent connections

The number of concurrent connections SilverSHielD can accept varies depending on the SilverSHielD version you are running:

  • If you’re running the free version (only for personal use) SilverSHielD will only accept up to 3 concurrent connections coming from a single (1) IP address at a time
  • If you’re running a licensed version (non-personal use allowed) then there is no hard-coded limit to the number of concurrent connections it can accept, but it is possible to set a limit via Management Console, and of course you will also need to keep into account the performance limits of your hardware